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How it works – step by step
Everything you should know before you travel. Purchase and payment take place with the respective provider.
Setting up your eSIM
1
Check your phone
Your device must support eSIM and not be carrier-locked. Check this under Settings › Mobile.
2
Choose a plan
Choose Saudi Arabia and a plan whose data volume and validity fit your trip length.
3
Install it at home
After purchase you receive a QR code with instructions. Install the eSIM before departure using Wi-Fi.
4
Activate after landing
Switch the eSIM on as your mobile data line and enable data roaming for this eSIM.
Booking your transfer
1
Enter your route
Choose the pickup point (e.g. Jeddah airport) and destination (hotel in Makkah or Madinah) and enter your flight number.
2
Reserve online
Check the price and services with the provider and pay in advance.
3
Receive driver details
Before your trip you receive information about your driver and the meeting point.
4
Get picked up after landing
Meet your driver as instructed by the provider and head straight to your hotel.
Frequently asked questions
Can I make calls with the eSIM?
Many travel eSIMs are data-only. Calls and messages then work through apps such as WhatsApp. The exact features are listed with the provider’s plan.
Will my German number keep working?
Yes. The eSIM is added alongside your regular SIM. Mind the roaming charges of your German carrier.
Are transfers included in your packages?
Yes. In our Umrah and Hajj packages the transfers between airport, hotels and holy sites are already included.
Who is my contract partner?
For eSIM and transfer exclusively Airalo or Welcome Pickups. For questions about purchase, price or service please contact the provider directly.
Prefer everything from one provider?
Our Umrah packages already include flights, hotels and transfers. We are happy to advise you personally.
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